Workplace Violence in Healthcare: Processing Current State, Reducing Risk and Promoting Best Practices in Threat Assessment and the Treatment of Agitation

Nurses and other health care professionals are not immune to workplace violence and the COVID-19 pandemic only exacerbated the level or prevalence of workplace violence directed at health care workers. The National Institute for Occupational Safety and Health (NIOSH), defines workplace violence as an act or threat of violence, ranging from verbal abuse to physical assaults, or any other disruptive behavior, including domestic violence and stalking when it impacts the workplace. Nurses and other health care professionals have been subjected to workplace violence by patients or other family members longer than the recent pandemic due to lack of workplace and legislative policies that protects health care workers. This education activity is intended to equip nurses and other health care professionals with knowledge they can use to guide policy development pertaining to workplace violence prevention in their own practice settings.

Session Objectives:

  1. Define and process the state of workplace violence and the specific components that are particular to the healthcare milieu.
  2. Educate upon the specific techniques and approaches that can mitigate risk within the healthcare workplace violence continuum.
  3. Manifest evidence-based treatment approaches for the symptom of agitation (regardless of etiology).
  4. Clarify the field of threat assessment and the role it can play in lowering risk to not only affective violence but also predatory violence.

Successful completion of learning activity:

Participants who view this previously recorded webinar in its entirety, complete the evaluation form, and pass the post-test with 80% or higher, will receive an electronic certificate via email. RNs completing the activity will receive 2.0 contact hours of continuing education.




COST: This CE is FREE for MNA members and $20 for non-members

POST-TEST: Complete the post-test & evaluation response form ONLINE by clicking here.


  • Participants who achieve a minimum passing score of 80% will receive a certificate awarding 1 contact hour.
  • Participants who do not achieve a passing score will have the option to gain success with the material by repeating the material and test at no additional cost.